Your data, handled with care.

Journeys with Kishan ("we", "us", "our") is the data controller responsible for the personal information you share with us. Our contact details are provided at the end of this policy.

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

When you engage our travel planning services, we may collect:

• Identity data — name, date of birth, nationality, passport details
• Contact data — email, phone, home address
• Travel preferences — dietary needs, accessibility requirements, hotel preferences
• Payment data — bank or card details necessary to process payments (we do not store full card numbers)
• Booking history — past trips, suppliers, dates of travel
• Communications — emails, WhatsApp messages, call notes relating to your bookings

We use your personal data to:

• Plan, book and manage your travel arrangements
• Liaise with suppliers (hotels, airlines, transfer companies) on your behalf
• Communicate with you about your trip and any updates
• Process payments and refunds
• Comply with legal and regulatory obligations
• Send you occasional updates about new destinations or services — only if you have opted in

To deliver your travel arrangements, we may share necessary information with: hotels, airlines, ground operators, insurance providers, payment processors, and other suppliers directly involved in your itinerary. We only share the minimum information required.

We do not sell your personal data to third parties under any circumstances.

Travel involves transferring data internationally. When booking outside the UK or EEA, your data may be transferred to countries with different data protection laws. We take reasonable steps to ensure appropriate safeguards are in place.

We retain your personal data for as long as necessary to fulfil our services and comply with legal obligations — typically 7 years after your last booking, in line with HMRC and accounting requirements.

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Object to or restrict processing
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please email kishan@journeyswith.co.uk.

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or alteration. However, no method of transmission over the internet is 100% secure.

If you have questions about this policy or how we handle your data:

Email: kishan@journeyswith.co.uk
Phone: +44 7795 577 546

You can also contact the Information Commissioner's Office (ICO) at ico.org.uk if you have unresolved concerns.